Consumer Protection
Safeguarding Consumer Rights and Building Trust
Consumer protection is essential for maintaining trust and ensuring compliance with Thai laws and regulations. We provide businesses with expert guidance to navigate the frameworks established by the Office of the Consumer Protection Board (OCPB), Department of Internal Trade (DIT), and Telecommunications Consumer Protection Committee (TCCT).
Office of the Consumer Protection Board (OCPB)
Ensuring Compliance with Consumer Rights Regulations
The OCPB enforces laws aimed at protecting consumers and promoting fair practices. We help businesses align with these regulations to avoid disputes and foster trust.
Compliance Advisory
Ensure your operations adhere to consumer protection laws.
Contract Review
Draft and review contracts to prevent unfair terms.
Dispute Resolution
Represent your business in resolving complaints filed with the OCPB.
Awareness Training
Educate your team on consumer rights and legal obligations.
Department of Internal Trade (DIT)
Promoting Fair Trade Practices
The DIT oversees fair trade practices and price regulations. We assist businesses in complying with these rules to maintain smooth operations and avoid penalties.
Pricing Compliance
Ensure product pricing aligns with government regulations.
Trade Policy Interpretation
Understand and implement trade policies affecting your business.
Market Monitoring
Stay updated on changes to trade and price controls.
Government Liaison
Facilitate communication with the DIT to address regulatory concerns.
Telecommunications Consumer Protection Committee (TCCT)
Advocating for Fair Telecommunications Practices
The TCCT ensures that telecommunications services meet consumer protection standards. We provide expertise to help businesses in this sector maintain compliance and enhance customer satisfaction.
Service Agreement Review
Draft and review terms of service to ensure fairness and compliance.
Regulatory Guidance
Navigate TCCT rules and standards for telecommunications providers.
Complaint Management
Address and resolve consumer complaints effectively.
Policy Updates
Stay informed about changes to telecommunications consumer protection regulations.
